For all orders placed before 15:00 UK Time (Monday to Friday) so you get your goods fast.
We don’t sent orders out over the weekend, or during national holidays
Free UK shipping for orders over £100
We ship to virtually any address in the world.
There are restrictions on some products (like batteries), and some products are export controlled and cannot ship to certain destinations by law.
Orders are mostly sent in discrete packaging, however some larger items are sent in cartons that may reveal their contents. If this is a concern of yours, please let us know before you place an order so we can make some arrangements for you.
Estimate shipping time and cost
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping option you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
More information can be found here
Late or Missing Deliveries
In the case of a late delivery, please be aware that the only guaranteed delivery service we offer as standard is Royal Mail’s Special Delivery. This service is guaranteed for next-day delivery and if that requirement is not met you are likely eligible for a refund of your delivery costs. As all other services are not guaranteed, we cannot provide compensation for delivery delays unless exceptional circumstances occur.
In the case of a lost delivery, we will be able to either refund or resend your order at your request, as long as the parcel is considered lost by the courier. If you believe your parcel to be lost, please follow the instructions relevant to your service below.